Shipping
All prices are in Australian Dollars (AUD).
Books ordered through sarahmartinwriter.com are printed on demand and fulfilled by our major distribution partner, IngramSpark, or associated third parties.
Where possible, orders are produced and shipped from the closest available print facility.
Australia
Flat Rate: $9.00 AUD
Orders are printed and shipped within Australia.
Estimated delivery:
Processing: 2–3 business days
Delivery: 3–10 business days
Rural and remote areas may take longer.
New Zealand
Flat Rate: $15.00 AUD
Orders are printed in Australia and shipped from Melbourne.
Estimated delivery:
Processing: 2–3 business days
Delivery: 5–15 business days
Rural and remote areas may take longer.
United States & United Kingdom
Flat Rate: $9.00 AUD
Orders for customers in the US and UK are printed and shipped within those countries.
Estimated delivery:
Processing: 2–3 business days
Delivery: 3–10 business days
Rural and remote areas may take longer.
International Shipping (we ship to these other locations from Australia)
Flat Rate: $29.00 AUD
Estimated delivery:
Processing: 2–3 business days
Delivery: 7–25 business days (depending on location)
Applies to the following countries:
Asia
China - Hong Kong - India - Indonesia - Japan - Malaysia - Philippines - Singapore - South Korea - Taiwan - Thailand - Vietnam
European Union
Austria - Belgium - Bulgaria - Croatia - Cyprus - Czechia - Denmark - Estonia - Finland - France - Germany - Greece - Hungary - Ireland - Italy - Latvia - Lithuania - Luxembourg - Malta - Netherlands - Poland - Portugal - Romania - Slovakia - Slovenia - Spain - Sweden
Other
Iceland - Norway - Qatar - Saudi Arabia - South Africa - Switzerland - United Arab Emirates
Tracking
Tracking availability depends on the shipping method and destination.
Where tracking is provided, you will receive tracking details once your order has shipped.
If you have concerns about your shipment, please contact us at:
info@sarahmartinwriter.com
Multiple Items
If your order contains multiple books, they may arrive separately depending on printing location and distribution logistics.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or local import fees.
These charges are the responsibility of the customer and are not included in product or shipping prices.
Delayed Deliveries
If your order has not arrived within the estimated timeframes above, please contact us.
We are able to investigate delivery issues after:
10 business days (Australia, US, UK)
20 business days (other international destinations)
European Union Customers
14-Day Cancellation Right
Customers located in the European Union have the right to cancel their order within 14 days of receiving their goods.
To request cancellation, please email: info@sarahmartinwriter.com
Returned items must be in original condition. Return shipping costs are the responsibility of the customer unless the item is faulty.
Shipping Queries
Should you have any other queries, regarding shipping, please contact us at:
info@sarahmartinwriter.com