Privacy policy

Effective Date: 20th February, 2026.

1. Overview

Sarah Martin Books (ABN 85 833 414 936) respects your privacy and is committed to protecting personal information in accordance with the Australian Privacy Act 1988.

This Privacy Policy explains how we collect, use, and protect your information.

2. What Information We Collect

We may collect:

  • Name

  • Email address

  • Postal address

  • Purchase information

  • Payment confirmation details

  • Information submitted via contact forms

  • Newsletter subscription details

  • Website usage data via cookies and analytics

We do not store full credit card details.

3. How We Collect Information

Information is collected when you:

  • Place an order

  • Subscribe to our newsletter

  • Submit a contact form

  • Browse our website

  • Interact with marketing communications

We also use cookies and Google Analytics to collect website usage data.

4. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate about purchases

  • Respond to enquiries

  • Send newsletters (if you opt in)

  • Improve website performance

  • Comply with legal obligations

You may unsubscribe from marketing emails at any time.

By subscribing, you agree to receive email updates from Sarah Martin Books. You can unsubscribe at any time by clicking the link in our emails. Your information will be handled in accordance with our Privacy Policy.

5. Payments

Payments are processed securely via:

  • PayPal

  • Squarespace Payments

We do not store payment details on our servers.

6. Third-Party Services

We may share necessary information with:

  • IngramSpark (for fulfilment)

  • Payment processors

  • Email marketing providers (Squarespace Email Campaigns)

  • Analytics providers (Google Analytics)

These providers manage data in accordance with their own privacy policies.

7. Children’s Privacy

Some of our books are aimed at middle-grade readers and children.

We do not knowingly collect personal information directly from children without parental or guardian consent. Where children submit information (e.g., via contact forms), it is assumed that parental permission has been obtained.

Parents or guardians may contact us to request removal of a child’s personal information.

8. Cookies and Analytics

We use cookies and Google Analytics to:

  • Analyse website traffic

  • Improve user experience

  • Measure marketing effectiveness

Cookie Policy

This website uses cookies to improve your browsing experience and analyse website traffic.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

Essential Cookies

Required for the website to function properly.

Analytics Cookies

Used to understand how visitors use the website (e.g., Google Analytics).

Marketing Cookies

May be used to measure marketing effectiveness.

Managing Cookies

You can manage or disable cookies through your browser settings.

Where required by law (including in the European Union), non-essential cookies will not be activated without your consent.

For questions regarding this Cookie Policy, contact: info@sarahmartinwriter.com

9. Data Security

We take reasonable steps to protect personal information from misuse, interference, and loss.

However, no online transmission is completely secure.

10. Legal Basis for Processing (EU Residents)

If you are located in the European Union, we process your personal information on the following legal bases:

  • To perform a contract (e.g., processing your book order)

  • With your consent (e.g., newsletter sign-up)

  • For legitimate business interests (e.g., improving website performance)

  • To comply with legal obligations.

11. Your Rights (EU Residents)

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent for marketing communications

  • Request restriction of processing

  • Lodge a complaint with your local data protection authority

To exercise these rights, contact: info@sarahmartinwriter.com

12. International Data Transfers

As Sarah Martin Books is based in Australia, your personal information may be transferred to and stored in Australia or other countries where our service providers operate.

We take reasonable steps to ensure your data is handled securely.

13. Access and Correction

You may request access to or correction of your personal information by contacting:

info@sarahmartinwriter.com

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this website.

15. Contact

Sarah Martin Books

ABN 85 833 414 936

info@sarahmartinwriter.com